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Shipping & Return Policy

 

Welcome to SetChar.com services LLC. We provide products and services to you when you visit or shop at SetChar.com. By using the SetChar Services, you agree, on behalf of yourself and all members of your household and others who purchase goods or use any service under your account, to the following conditions.

  1. Order processing times.

  2. Shipping costs

  3. Domestic and international shipping options

  4. Potential service interruptions

If the item is damaged or defective, SetChar.om will help you solve the problem, or provide a free return or replacement.

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SetChar.com may test products that are returned by customers because they didn't start when they arrived and impose a customer fee equal to 15 % of the product sales price if the customer misrepresents the condition of the product

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Furniture
Furniture items are returnable for any reason within 30 days of receipt of shipment.

Items shipped from SetChar.com,  can be returned within 30 days of delivery, with some exceptions:

Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product.


Contact the manufacturer directly for product registration and warranty-related information.

Note: Before returning items on which you've saved personal information, erase this information completely by following manufacturer instructions.

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